Practice Operations

  • AI & Cybersecurity in Tax Practice: How to Protect Your Firm and Your Clients

    As tax professionals, we handle some of the most sensitive data in the financial ecosystem — Social Security numbers, bank account details, incomes, and identity credentials. That trust also makes our firms high‑value targets for criminals seeking to exploit weaknesses for fraud, identity theft, and ransomware attacks. In an era when artificial intelligence (Cybersecurity Awareness and WISP Planning…

  • Bank Products for Tax Professionals

    What Are Bank Products? Bank products are financial services tax professionals offer to help clients access their refunds faster and help pay for tax prep services. These products are typically facilitated through third-party banks and are fully integrated into your professional tax software. Common bank products include: Why Offer Bank Products in Your Tax Office?…

  • Bank Products and Mobile Payment Apps

    Bank Products and Peer-to-Peer Apps: What Tax Pros Need to Know As tax season approaches, clients increasingly want fast, flexible options for receiving their tax refunds. While bank products remain a trusted method used by tax professionals for years, peer-to-peer (P2P) payment apps like Cash App®, Venmo®, and PayPal® are becoming more popular—especially among younger…

  • AI and Cybersecurity Trends Every Tax Professional Should Watch

    As the demand for digital tax services grows, so do the risks associated with protecting sensitive client data. At the same time, AI is also being used to strengthen cybersecurity defenses. For tax preparers, understanding this dual role is critical to maintaining a secure and compliant practice during peak filing season and beyond. The Role…

  • Beware of Unauthorized Drake Software Offers: How to Stay Protected

    Recently, one of our valued customers reported receiving a suspicious call from an unfamiliar number offering a “discounted” version of Drake Software. We want to make it absolutely clear: this offer was not legitimate. Here is how to stay informed and protected: Avoid Third-Party Software Offers If you receive unsolicited emails, calls, or messages offering…

  • Is Drake Software Right for Your Tax Practice?

    Whether you’re launching your first tax practice or looking to switch software, finding the right fit is critical. With many tax software solutions available, it’s easy to get overwhelmed by flashy features or confusing pricing models. So how do you know if Drake Software® is the right solution for your firm?   All-inclusive pricing: flat…

  • IRS Operation Hours: How to Reach the IRS and What to Do When You Can’t

    How Tax Professionals Can Efficiently Communicate with the IRS As a tax professional, navigating the IRS for client matters can be challenging—especially under tight deadlines or when standard processes don’t yield results. Whether you’re looking to resolve a tax notice, follow up on a filing issue, or clarify complex tax questions, understanding how and when…

  • Protect Your Account: Recent Tax Fraud Scams

    Tax Fraud Scams Cyber threats are on the rise, and protecting sensitive information has never been more critical. At Drake we continue to monitor for scams and bring you the latest cyber news to help keep you informed. Some examples of recent fraud scams include:  1. EFIN Phishing Cybercriminals impersonate software providers instructing the tax…

  • Help Taxpayers Settle their IRS Debts with Community Tax

    We’ve teamed up with Community Tax, a leading provider of tax resolution services  Many of your clients may face a moment of crisis in the next few months. It’s only when the notices threaten seizure and levy that taxpayers start to react. And when they do, timing is of the essence. With the IRS stepping…

  • Benefits of Offering Multiple Payment Options as a Tax Preparer

    In the fast-paced world of tax preparation, providing exceptional service goes beyond just filling out forms and crunching numbers. It’s about creating a seamless experience for clients from start to finish, including how they pay for your services. In today’s digital age, offering multiple payment options can make a significant difference in client satisfaction and…