From: Phil Drake
Date: Jan 4th, 2012
Over the past two days some of our customers in certain areas have experienced busy signals when attempting to call Drake Support. Our carrier has identified an issue and we are optimistic that it will be corrected by tomorrow (Jan 5th). In the meantime, if this occurs for you, then you may find the Drake Knowledgebase at Support.Drakesoftware.Com helpful or you may decide to send us an E-mail and we will respond as quickly as possible.
We apologize for any inconvenience this may cause and look forward to serving you this tax season.